Questions about your account, our rates, or anything else? Our UK-based support team is here to help — reach out any way you like.
The Rivergreen Centre, Aykley Heads, Durham DH1 5TS, United Kingdom
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No bots, no endless menus — just a friendly UK team ready to help with whatever you need.
Head office
The Rivergreen Centre, Aykley Heads, Durham DH1 5TS, United Kingdom
Support hours (GMT)
A few of the things people ask us most often.
Download the AtomBank app, verify your identity with photo ID, and you’ll be up and running in minutes — no branch visit required.
Yes. Eligible deposits are protected up to £85,000 by the Financial Services Compensation Scheme (FSCS).
Faster Payments are typically sent and received within seconds, 24 hours a day, including weekends and bank holidays.
Our head office is in Durham in the North East of England, and our support team is entirely UK-based.